Lu & Aug's Frequently asked questions

Our hours change with the season and right now, we’re open:

Tuesdays through Thursday from 6PM to 9PM

Fridays from 6PM to 10PM

Saturdays from 1PM - 10PM

Sundays from 1PM to 8PM

We’re closed on Mondays.

Absolutely!

We use premium, locally-sourced dairy with a high-end 10% butterfat base - the same standard as super-premium hard ice cream. A lot of bigger chains rely on powdered or shelf-stable mixes that qualify as "frozen desserts", not actual ice cream.

Ours starts with fresh dairy from a local farm, crafted in small batches. It's spun fresh and served immediately, which makes it soft, creamy, and full of actual flavor.

All of our soft serve is vegetarian-friendly. Our standard mixes contain dairy and eggs, and our Eclipse vanilla is fully plant-based.

No problem here!

We carry an incredible Eclipse vanilla soft-serve that’s plant-based, gluten-free, non-dairy, and Kosher!

While we aren't a nut-free facility, we carry both standard soft serve as well as Eclipse vanilla soft-serve mix that is egg and dairy free. Just be sure to ask for the vegan mix at the counter! :)

Yup - our Vanilla, Chocolate and Vegan soft serve mixes are kosher.

Absolutely - click here and let’s chat.

Yes!

We have a rotating lineup of pints available at the shop based on our flavors as well as a few other limited-edition ones.